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Amy
Happ
A professional project manager with seven years' experience
in the management development and e-learning industry, Amy
has worked as a department manager, business development
consultant, project manager, and instructional designer
for various consulting engagements, curriculum development
initiatives, and technology enabled learning projects. With
knowledge of instructional design and learning methodologies,
Amy has consulted with numerous clients to develop computer
simulations modeling their business, role-play exercises
that hone key employee skills, as well as create entire
classroom seminars that meet skill-related objectives.
When
working with large corporations to develop technology-enabled
training, Amy applies a development process that includes
the creation or confirmation of a needs analysis through
high-level interviews, graphic and systematic design of
the end solution, development of the technology, and implementation
and evaluation of the end product. Over the past several
years Amy has worked with project teams of 2 - 30 people
to design and develop over 25 computer-based simulations,
online tutorials and application exercises, classroom seminars
with role-plays and group activities as well as self-paced
workbooks and computerized tools.
In
Amy's work there is always a focus on applying the fundamentals
and best practices of project management, whether it be
in the planning and scheduling of project tasks, monitoring
risks and scope changes, dealing with conflict, ensuring
communication to exceed customer expectations, or managing
team member development and growth.
Specific
content areas in which Amy has worked and done extensive
research include consultative selling skills, leadership
and project management. In addition Amy has worked extensively
with the pharmaceutical and healthcare industry as well
as consumer products, retail, and professional services.
Examples of Recent Consulting Engagements in 2000
and 2001
| June
2001, Xerox |
Directed
the customization of industry overview courses for European
salesforce |
| June
2001, EMC |
Directed
the creation of online training for the salesforce in
both the financial services and manufacturing industries. |
| March
2001, Enron |
Directed
knowledge management project, creating a series of simulations
intended to capture the business process and individual
roles within the process. |
| March
2001, IBM |
Directed
the creation of an e-business web site portal to deliver
a series of e-business simulations to executives. |
| June
2000, Federated Dept. Stores |
Designed
and developed leadership/financial management simulation
for merchant executives as part of a 4-day classroom
engagement. |
January
1999/2000,
GlaxoSmithKline |
Managed
and co-developed Excel decision-making models for pharmaceutical
product manager to assist first in identifying a price
point for the product and later in allocating promotional
marketing budget. |
October
1999,
Boehringer Ingelheim |
Managed
and designed drug development orientation computer simulation
for new employees. |
| June
1999, Aventis |
Directed
and co-managed consulting engagement to research therapeutic
category to design competitive simulation. As part of
project, recommended that the company not pursue a specific
product given current landscape, competitors and limited
window for success. Company took this advice and abandoned
project. |
| February
1999, Aventis |
Designed
and developed a series of three computer-based simulations
around pharmaceutical product over course of the product's
launch year to focus on product strategy, selling strategy,
and advanced selling methods. |
January
1999,
Dayton Power & Light |
Co-created
series of three 1-day workshops around consultative
selling and strategic account planning. |
1997-1998,
Consumer Products Co. |
Managed
and created series of two classroom seminars and four
post-seminar workshops around calling on executive and
selling strategic initiatives. |
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Contact
Information:
Amy Happ, Senior Project Manager
The Banking Group
Phone: 215.222.7505
Fax: 786.513.0192
email: amyhapp@yahoo.com
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